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Frequently Asked Questions





WHY SHOULD WE NOT USE A FAMILY MEMBER OR FRIEND TO INTERPRET?

In most cases, friends or family members do not have the sign language skills or vocabulary necessary to provide effective communication in professional situations. They may also be too close to the individual to give an objective and accurate interpretation. A family member or friend may withhold information they believe is not important or to keep from upsetting the deaf individual, not relay the full content of the conversation. An example would be a doctor
not rendering treatment to a family member.

Professional interpreters are highly skilled and nationally/state certified in sign language. They are trained in the interpreting process with focus on non-manual and specialized vocabulary.  They are required to maintain their certification with continuous training and mandatory CEU's.  Certified interpreters are bound by a "Code of Ethics" for confidentiality, impartiality, and professionalism to ensure a true and accurate interpretation.

Problems with using a friend or family member:

1. Objectivity
2. Skill Level
a.) Sign language skill
c.) Specialized vocabulary
d.) Reverse interpreting ability
3. Confidentiality
4. Liability Insurance


Benefits of using a professional interpreter:

1. Professional Code of Ethics
a.) Confidentiality
b.) Impartiality
c.) Professionalism
2. Training / Exertise
3. Experience
4. Specialized Vocabulary
a.) Medical
b.) Legal, etc...
5. Liability Insurance

6.ADA Complicance.

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