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Frequently Asked Questions




HOW DO I GET A SIGN LANGUAGE OR ORAL INTERPRETER?

As soon as you have scheduled an appointment/meeting with a deaf client, consumer,
patient or employee, call Marilyn L. Weber with DEAF INTERPRETER SERVICES, INC. at
(210) 545-2946
to request an interpreter. Please have the following information available:

1. Name of Deaf Person
2. Date and Time of Appointment
3. Type of Appointment
4. Location
5. Estimated length of time interpreter is needed
6. Name and phone # of a contact person
7. Billing information
 
An interpreter will be at the appointment/meeting at the date and time requested to facilitate communication between the hearing individual and the deaf individual.

Payment is not made at the time services are rendered.  Your organization will receive an invoice approximately two weeks after the appointment. For your convenience, D.I.S. accepts Visa, Master Card and Discover. 

If it is an emergency or for services the same day, you may call the office at: (210) 545-2946 or page us at: (800) 372-1273.

We will be glad to answer any additional questions that you may have concerning the use of sign language interpreters, working with individuals who are deaf, or establishing reasonable accommodations.  

You may call us 24 hours a day, 365 days a year.

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